PC ProSchools – TechTalk

The Troubleshooting Never Ends…

A strange occurrence happened upon me the other day in the Recording Room.  I was looking to create a shared folder on the recorder system so I could easily transfer files between it and the PC in the editing room.  I went to share a folder and saw that the Sharing tab was not visible.

Now you guys can start brainstorming a few ideas as to why this was the case, as did I at the time.  I initially thought that I don’t have administrative rights.  That does hide the sharing tab, as only members of the local Administrators or Power Users groups can share folders out on XP Professional.  I checked, and I was an admin.  Hmmmmm…

Next, I decided to investigate deeper into the OS.  I looked to see if the Server service was started, as it allows you to host shared folders and printers.  To my surprise, it wasn’t even listed in the Services console!  Wow, now there’s an issue.  What’s even more wild is that the Server service should be installed and running by default.  Ok, why the heck does this embedded version of XP on this recorder system not have it…

A little research on Google paid off, as I found that the reason the service did not exist was because the File and Print Sharing for Microsoft Networks service component was not installed.  This is something that many people have trouble finding, as it is almost always installed an enabled by default.  I, luckily, knew where to go: properties of the Local Area Connection.  Just like TCP/IP, File and Print Sharing is a networking component.  Once I installed that, and rebooted, then I had the ability to attempt to start the Server service.  However, I received an error 126.  Now it was back to Google…

To make a long story short, after some research, I concluded that the srvsvc.dll file was missing, so I copied it off another system and dropped into the System32 folder.  After that, I restarted and then attempted to register the dll after the reboot using the Regsvr32 command.  It stated that the file could not be registered.  I tried starting the Server service in the Services console one last time anyway, and it errored out with error code 2: could not find the file specified!  I looked into the System log in Event Viewer and read a warning stating the Server service driver failed to load.  So now what?

At this point, I decided to give up.  I hate to do this, but it appears that the embedded version of XP that is installed in the recorder system just seems to leave out a lot more than I thought.  This isn’t over; the troubleshooting never ends…

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