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Microsoft Outlook is used as an e-mail application. It can be used as a personal information manager because it includes a calendar, task manager, contact manager, note taking and web browser. As a Help Desk Professional, you may be called to fix problems with Outlook. Here is a list of problems and their solutions that you may find useful:

1. Microsoft Outlook Start Up Issues When you have trouble opening Outlook, you may have a start up issue. Microsoft provides you with common issues and their solutions.
2. How to reduce Outlook memory usage Outlook can start to get really slow and eat up a lot of memory after awhile. Help Desk Geek gives you 6 pointers to help make Outlook less of a memory hog.
3. Recovery Toolbox for Outlook Password When your users forget or loose their passwords for their Outlook mail account, you can use the Recovery Toolbox for Outlook Password to recover their passwords.
4. How to Manage Email Using Microsoft Outlook Rules Outlook allows you to manage your emails. Rules help you to organize and prioritize emails. You may need to troubleshoot this when a user can’t find their emails.
5. How to use the Inbox Repair Tools to recover email messages in Outlook When Outlook has a corrupted email messages, you can use the Inbox Repair Tools to fix the issue.
6. Fix “The add-in could not be installed or loaded” Outlook error message Outlook allows third party applications like Adobe and Google Desktop to install add-ins that enhance Outlook. Sometimes add-ins can cause problems in Outlook. Help Desk Geek walks you through two techniques for solving the error.
7. Troubleshoot 550, 553, and relay-prohibited errors When you send an email message and the email server fails to deliver the message, you may get an error. Microsoft helps you to troubleshoot common errors that can occur when the message fails to be delivered.

Bonus Tip

Cheat sheets or quick reference cards lists shortcuts and functions. Use a cheat sheet as a reference so that you work in Outlook faster.

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Well.  I have said it before and I’ll probably say it again.  Video games are addicting and they were created to be addicting.  My Conspiracy Theory self has already known this for many years.  Ever since the heady days of Zork, I have been saying that there is a nefarious group of people making these games so addicting that the populace will turn into zombies.  OK, so it’s not that bad.  But it’s getting close.  And they are addicting.  There is proof.  At least Cracked.com says there is proof.  Here is a link to a great article that lists 5 reasons that video games are really addicting.  A warning:  Anyone sensitive to adult language may find some Cracked.com content offensive.