PC ProSchools – TechTalk

Microsoft Outlook is used as an e-mail application. It can be used as a personal information manager because it includes a calendar, task manager, contact manager, note taking and web browser. As a Help Desk Professional, you may be called to fix problems with Outlook. Here is a list of problems and their solutions that you may find useful:

1. Microsoft Outlook Start Up Issues When you have trouble opening Outlook, you may have a start up issue. Microsoft provides you with common issues and their solutions.
2. How to reduce Outlook memory usage Outlook can start to get really slow and eat up a lot of memory after awhile. Help Desk Geek gives you 6 pointers to help make Outlook less of a memory hog.
3. Recovery Toolbox for Outlook Password When your users forget or loose their passwords for their Outlook mail account, you can use the Recovery Toolbox for Outlook Password to recover their passwords.
4. How to Manage Email Using Microsoft Outlook Rules Outlook allows you to manage your emails. Rules help you to organize and prioritize emails. You may need to troubleshoot this when a user can’t find their emails.
5. How to use the Inbox Repair Tools to recover email messages in Outlook When Outlook has a corrupted email messages, you can use the Inbox Repair Tools to fix the issue.
6. Fix “The add-in could not be installed or loaded” Outlook error message Outlook allows third party applications like Adobe and Google Desktop to install add-ins that enhance Outlook. Sometimes add-ins can cause problems in Outlook. Help Desk Geek walks you through two techniques for solving the error.
7. Troubleshoot 550, 553, and relay-prohibited errors When you send an email message and the email server fails to deliver the message, you may get an error. Microsoft helps you to troubleshoot common errors that can occur when the message fails to be delivered.

Bonus Tip

Cheat sheets or quick reference cards lists shortcuts and functions. Use a cheat sheet as a reference so that you work in Outlook faster.

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Infoworld.com posted the Top 11 Hot IT Skills for 2011. Help Desk/Technical Support and Networking are among the top 5 skills in demand. Gartner is predicts that there will be a shortage of IT professionals who can migrate companies to Windows 7.

Android provides new opportunities. IT Professionals enjoy trying out and testing new technologies. As mobile technologies make a greater impact on our lives, it is important to learn more about them. Since Android is gaining in popularity and some of the instructors here at PC ProSchools are also excited about this platform, I have compiled a list of articles that can help you to explore Android.

• Use Your Android Phone as a Remote for Your PC
  When you are away from your PC, you may need to access files. Android allows you to turn your phone into a remote for your PC. How-To Geek shows you how to use your Android Phone as a remote for your PC.
• Want to test out Android Apps on your PC?
  You may find an Android App that you’re not certain if you should install it on your phone. You can use the Android Emulator to test out new apps. If you want to develop Android Apps, use the emulator to test your apps.
• Android Keyboard Shortcuts
  Use keyboard shortcuts to switch between applications in Android. It lists shortcuts for applications, scrolling, browser and more.
• 5 Android Apps for IT Admins
  As an IT Admin, you may need to fix problems on the go and without a computer. You can use Android apps to quickly fix issues. Use these apps to move files between servers, remote control a desktop, or send a server down alarm to your phone.
• Run Android on Your Netbook or Desktop
  Want to try out Android, but can’t buy the phone? You can run Android on your computer from a flash drive.