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Microsoft Outlook is used as an e-mail application. It can be used as a personal information manager because it includes a calendar, task manager, contact manager, note taking and web browser. As a Help Desk Professional, you may be called to fix problems with Outlook. Here is a list of problems and their solutions that you may find useful:

1. Microsoft Outlook Start Up Issues When you have trouble opening Outlook, you may have a start up issue. Microsoft provides you with common issues and their solutions.
2. How to reduce Outlook memory usage Outlook can start to get really slow and eat up a lot of memory after awhile. Help Desk Geek gives you 6 pointers to help make Outlook less of a memory hog.
3. Recovery Toolbox for Outlook Password When your users forget or loose their passwords for their Outlook mail account, you can use the Recovery Toolbox for Outlook Password to recover their passwords.
4. How to Manage Email Using Microsoft Outlook Rules Outlook allows you to manage your emails. Rules help you to organize and prioritize emails. You may need to troubleshoot this when a user can’t find their emails.
5. How to use the Inbox Repair Tools to recover email messages in Outlook When Outlook has a corrupted email messages, you can use the Inbox Repair Tools to fix the issue.
6. Fix “The add-in could not be installed or loaded” Outlook error message Outlook allows third party applications like Adobe and Google Desktop to install add-ins that enhance Outlook. Sometimes add-ins can cause problems in Outlook. Help Desk Geek walks you through two techniques for solving the error.
7. Troubleshoot 550, 553, and relay-prohibited errors When you send an email message and the email server fails to deliver the message, you may get an error. Microsoft helps you to troubleshoot common errors that can occur when the message fails to be delivered.

Bonus Tip

Cheat sheets or quick reference cards lists shortcuts and functions. Use a cheat sheet as a reference so that you work in Outlook faster.

Related Articles

• 7 Microsoft Word Tips For Help Desk
• Excel Tips For Help Desk

Microsoft Word is a popular word processing application. You can write letters, essays, e-books, forms, brochures and other types of documents. As a Help Desk Professional, you may be called to fix problems with Word. Here is a list of problems and their solutions that you may find useful:

1. How to troubleshoot problems that occur when you start or use Word 2003 or Word 2002 When you are having trouble getting Microsoft Word to open or working correctly, you may have a start up problem. Microsoft Support has a list of items you can do to troubleshoot the problem.
2. Tips, tricks, and problem-solving for tables Tables help you to organize information in a way that makes it easy for people to understand. Sometimes when formatting or organizing your table, problems can occur. Microsoft has provided methods for troubleshooting table errors and tips for making tables even better.
3. Microsoft Word Not Responding: Things You Can Do When Microsoft Word fails to respond or crashes, you will need to troubleshoot the problem. Here is a couple of remedies to try.
4. Remove or change a password Microsoft Word allows you to add or remove a password to a Word document. Passwords can be lost and forgotten. If you forget the password, Microsoft cannot retrieve the password for you. You will need to use a password recovery tool to open a word document with a lost password.
5. How to troubleshoot damaged Word documents Microsoft Word documents can become damaged and behave strangely. Your computer may stop working or you get strange error messages or other strange behavior. Use Microsoft’s troubleshooting procedures to determine if your Word document is damaged.
6. Missing toolbars, menus or personal settings Sometimes when you open Microsoft Word, you may discover that your toolbars or menu bar is missing. You can try these remedies to restore your toolbars, menu bar or personal settings.
7. How to clear recently used file list in Word Microsoft Word keeps a list of recently opened documents. You may from time to time need to clean out the list. Use this tip to clean out the list.

Bonus Tip

Cheat sheets or quick reference cards lists shortcuts. Use a cheat sheet as a reference so that you work in Word faster.

Related Article

• Excel Tips for Help Desk

Microsoft Excel is a popular application used by many companies for tracking and storing data. As a Help Desk Professional, you may be called to fix problems with Excel. Here is a list of problems and their solutions that you may find useful:

1. Remove Passwords on Excel Password Protected Sheets and Workbooks
   You may need to open an Excel spreadsheet that has a password. Passwords can be lost and forgotten. When that happens, you can follow the steps described in Remove Passwords on Excel Password Protected Sheets and Workbooks to help you open a password protected spreadsheet.
2. Solving Common Excel Setup Problems
   When you are having trouble getting Excel to open or working correctly, you have to fix a setup problem. Solving Common Excel Setup Problems describes a few setup problems and their solutions.
3. Removing Add-ins
   Microsoft Excel allows you to install Third Party Apps that extend the functionality of Excel. ASAP Utilities helps you to automate frequently used tasks in excel. You may be having a problem with an Add-In. Microsoft Excel doesn’t have an obvious way of deleting the Add-In. Excel.Tips.Net explains how to remove the Add-In.
4. Excel Formula Errors and How to Deal With Them
   When you create formulas in Excel, you can cause errors to occur. In order to fix an error, you need to know what it means. Learn what #NULL!, #DIV/0 and other error message mean and how to solve them.
5. Repairing corrupted files in Excel
   Files can become corrupt and require repairing. Microsoft Excel has an automatic recovery which attempts to repair that file. Sometimes, you may need to manually repair the file in order to get your data. Try to manually repair an Excel spreadsheet by following Microsoft’s tips.
6. Top ten ways to clean your data
   Sometimes a spreadsheet can have empty rows, misspelled words or extra spaces. You need to clean up the spreadsheet in order to get it to work correctly. Try this tips from Microsoft on cleaning your data.
7. Troubleshoot Errors When Saving Excel Files
   When you save an Excel spreadsheet, an error may occur and you can’t save the file. Microsoft provides common save errors and their solutions.

Bonus Tip

Cheat sheets or quick reference cards lists shortcuts and functions. Use a cheat sheet as a reference so that you work in Excel faster.